WE ARE HIRING!

CUSTOMER SERVICE EXECUTIVE

About Us

PAYable Pvt Ltd is a leading financial technology company, dedicated to revolutionizing payment solutions in the digital era. Our innovative products empower businesses and consumers alike. As we continue to grow, we are seeking a passionate and experienced Customer Service Executive to join our dynamic team.

Key Responsibilities:

• Must have high level of professional approach, accuracy, quality and clarity on all in-bound, out-bound calls.
• Professional approach to all walk-in customer queries and transactions.
• Attention to detail on updating relevant support Ticket systems on technical support, inquiries and complaints.
• Ensure that all customer complaint is closed-looped and resolution given within the stipulated time.
• Act as a representative of Payable team for the customers at any given time.

Requirements:

• Minimum 1year call center industry experience with excellent communication skills.
• Willingness to work on roster/Shift basis including weekends (1 day off)
• Excellent command in English and Sinhala (Tamil would be added advantage)
• Correct Customer Service mindset and a perfect team player attitude.
• Basic IT skills, knowledge of digital media and mobile apps.

Why Join Us

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Career growth and development opportunities.
• Be part of a company that is shaping the future of digital payments.