The Company

We are an award-winning software product engineering company that has delivered bespoke web, enterprise, mobile, and cloud solutions to clients around the world for over 25 years. The company has recently expanded into AI-driven innovation, offering AI development, consulting and implementation, data engineering and master data management, and cloud architecture alongside its core software development services. We are a Microsoft Silver Partner and AWS partner, ISO certified, and a SLASSCOM member, and in 2025 won gold at every major national technology award ceremony in Sri Lanka.

With long-standing partnerships spanning 5 to 15+ years with global clients across healthcare, logistics, and enterprise software, we combine deep technical expertise with a client-first approach — helping start-ups and enterprises alike scale through digital transformation. The company prides itself on dedication, continuous improvement, and adaptability, building teams and solutions that grow and evolve alongside its clients' changing needs.

Employment Details

• Employment Type: Full-Time 2 Year Contract
• Work Arrangement: Onsite
• Working Days: Monday to Friday
• Working Hours: 9:00 a.m. to 6:00 p.m.
• Reports to: Chief Operations Officer
• Salary: Up to LKR 180,000 net (take-home) per month
• Communication: Strong English communication skills, both written and verbal

Role Summary

Responsible for managing day-to-day operations, team performance, lead generation, resource planning, documentation, reporting, while supporting pre-sales, post-sales and cross- functional business activities.

Key Responsibilities

• Manage daily operations and assigned tasks.
• Plan and allocate people, tools and resources effectively.
• Identify bottlenecks and improve processes.
• Manage lead generation across multiple channels.
• Ensure required lead documentation is collected and verified.
• Support pre-sales and post-sales activities.
• Ensure accurate and timely daily lead and operational reporting.
• Analyse trends and provide recommendations.

Nice-to-Have Skills

• LLB or an equivalent legal qualification.
• Review and maintain customer, lead, agreement and contract documentation.
• Ensure documents are complete, accurate and compliant.
• Identify and escalate legal/compliance risks.

Requirements

• Bachelor's degree in a similar or related field is mandatory.
• 3–5 years in operations, preferably with team leadership experience.
• Excellent English and Sinhala communication skills.
• Strong coordination, decision-making and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Postgraduate qualification/professional certification in Management or Operations is an advantage.