The Job

• Handle customer and prospective student inquiries, providing accurate guidance and support.
• Manage student registrations and related documentation.
• Follow up on student inquiries received through the call center, social media, and other channels.
• Maintain up-to-date information on programme schedules, fees, and payment structures.
• Achieve deadlines, targets, and KPIs set by Management.

The Person

• Diploma or Higher Diploma in Marketing or an equivalent qualification from a recognized institute/university.
• Fluency in English with strong computer literacy.
• Self-motivated, target-oriented, and confident in client acquisition.
• Excellent communication and interpersonal skills.
• Willingness to work on a shift basis, including weekends.