Role Purpose

The Team Leader – Door-to-Door Sales is responsible for leading, managing, coaching, and driving the performance of a dedicated field sales team to achieve merchant acquisition, deployment, collections, quality, and revenue objectives. This is a performance-driven leadership role focused on execution excellence, daily field management, pipeline visibility, and commercial delivery. The Team Leader is accountable for ensuring that every team member performs against agreed KPIs while maintaining strong operational discipline and quality standards throughout the merchant onboarding lifecycle.

Key Responsibilities

• Lead and manage daily field sales operations for the assigned team.

• Drive team performance against merchant acquisition and deployment targets.

• Monitor pipeline performance through Mastercore and ensure healthy funnel coverage.

• Conduct field coaching, ride-alongs, and performance reviews.

• Ensure documentation quality and minimize application rework.

• Drive strong bank approval rates through better merchant qualification.

• Monitor and improve collections performance.

• Maintain discipline, attendance, and reporting standards.

• Coordinate with Back Office, Bank, Deployment, Finance, and Customer Success teams.

• Escalate operational blockers and performance gaps proactively.

Required Skills

• Leadership

• Coaching & Mentoring

• Performance Management

• Analytical Skills

• Problem Solving

• Reporting Discipline

Experience Required

• 4–6 years in sales

• Minimum 2 years in team leadership

• Strong field sales management experience