Key Responsibilities

● Translate business needs into clear, actionable technical specifications, user stories, and documentation for development teams.

● Maintain and optimise our internal repository of technical skill sets and project potential to ensure optimal team utilisation.

● Collaborate with stakeholders to manage project allocations, track bench resources, and assist in balancing team workloads based on upcoming requirements.

● Identify bottlenecks in project delivery and implement streamlined workflows to improve operational efficiency.

● Act as the primary liaison between technical teams (engineering/AI/data) and non-technical stakeholders to ensure alignment on project goals and timelines.

● Maintain and analyse project scorecards and resource availability reports to support data-driven decision-making.

Required Qualifications

● 5+ years of experience as a Business Analyst, preferably in a technical or software development environment.

● Strong understanding of the software development lifecycle (SDLC), project management methodologies (Agile/Scrum), and familiarity with data-driven decision tools (e.g. Jira, Confluence, excel etc).

● Proven ability to break down complex problems into structured, manageable technical tasks.

● Excellent verbal and written communication skills; ability to translate technical concepts into business language.

● Experience in AI/ML project environments or resource management software is highly desirable.