Likuid Spaces is a premier lifestyle coworking space provider in Colombo. With locations at One Galle Face Tower and Colombo 3, as well as an upcoming branch at Arcade Independence Square, Likuid Spaces offers a range of workspace solutions, including hot desks, dedicated desks, private offices, meeting rooms, mailbox services, event spaces, and virtual office addresses. We provide a vibrant and productive environment where professionals can thrive, collaborate, and grow.

The F&B Manager is responsible for overseeing the daily Food & Beverage operations across Likuid Spaces, ensuring exceptional hospitality and service standards for members and guests. This role focuses on leading the F&B team, maintaining food safety and hygiene standards, managing inventory, and delivering a premium service experience. The F&B Manager will also support café operations while ensuring smooth day-to-day service delivery.

Key Responsibilities

1. Food & Beverage Service Operations

• Oversee the daily Food & Beverage service across the workspace, ensuring prompt, professional, and consistent service to members and guests.
• Ensure all food and beverage orders are prepared and served according to company standards.
• Monitor service quality and continuously identify opportunities to improve the overall member experience.

2. Customer Service & Order Management

• Respond promptly to customer requests received through the in-house service call button system and ensure orders are attended to efficiently.
• Ensure customer orders are taken accurately and delivered in a timely and professional manner.
• Handle customer feedback and service-related concerns while ensuring a positive customer experience.

3. Team Leadership & Support

• Lead, train, supervise, and support the F&B team to maintain high service standards.
• Assist team members during busy periods to ensure efficient service delivery.
• Allocate daily responsibilities and monitor staff performance while fostering teamwork and accountability.

4. Hygiene & Service Standards

• Ensure the highest standards of food hygiene, cleanliness, and sanitation are maintained at all times.
• Monitor staff compliance with food safety procedures, personal hygiene, and workplace cleanliness.
• Conduct routine inspections to ensure all service areas are maintained according to company standards.

5. Inventory & Asset Management

• Monitor and track food, beverage, and operational inventory to ensure adequate stock availability.
• Coordinate stock replenishment and maintain accurate inventory records.
• Track breakages of crockery, glassware, cutlery, and other F&B equipment, investigate recurring issues, and implement measures to minimise losses.

6. Procurement & Supplier Coordination

• Coordinate with suppliers for the timely procurement of food, beverages, and operational supplies.
• Ensure purchased items meet the required quality standards while maintaining cost efficiency.

7. Reporting & Administration

• Prepare inventory reports, breakage reports, stock movement reports, and other operational reports as required.
• Maintain accurate documentation related to inventory, purchases, and daily F&B operations.
• Monitor operational costs and recommend improvements to enhance efficiency.

Essential Skills & Competencies

• 4–6 years of experience in café management, restaurant operations, hospitality/F&B management or food service operations.
• Diploma or Bachelor’s Degree in Hospitality Management, Food & Beverage Management, Business Administration, or related field.
• Food safety/hygiene certifications will be advantageous.
• Strong understanding of café operations, food service standards, and hospitality practices.
• Ability to manage, train, and motivate F&B staff effectively.
• Ability to create a welcoming café experience and handle customer expectations.
• Ability to control food costs, manage stock, and reduce wastage.
• Strong understanding of food safety and cleanliness standards.
• Ability to handle operational challenges and make quick decisions.