Likuid Spaces is a premier lifestyle coworking space provider located in Colombo. With locations at One Galle Face Tower and Colombo 3, Likuid Spaces offers a range of workspace options, including hot desks, dedicated desks, private offices, meeting rooms, mailbox services, event spaces, and virtual office addresses. We provide a vibrant and productive environment for professionals to thrive and collaborate.

We are seeking a skilled and proactive IT Support Executive to join our vibrant co-working space team. The ideal candidate will ensure the smooth running of our IT infrastructure, provide technical support to our members, and maintain an exceptional level of service.

Here's what you can expect from the job and what you need to be successful:

Job Duties

• Implementing new technology solutions to meet departmental needs
• Monitoring network performance and troubleshooting issues with hardware or software to ensure optimal functionality
• Responsible for assisting team members with any issues related to access devices, conferencing systems, and other technical support needs. They will ensure smooth operation of technology and provide timely solutions to any technical difficulties.
• Providing support for information technology infrastructure, including hardware, operating systems, applications software, and networks
• Managing the computer operations of an organization by providing help desk services to employees who have problems with their computers or other technology devices
• Providing technical support for computer networks and performing tasks such as software installation, virus removal, and backup recovery.
• Planning, implementing and maintaining an organization’s computer network by designing and testing new systems, upgrading existing ones and troubleshooting issues.
• Hands-on experience with cloud platforms, management systems, and coordinating with vendors for IT-related peripherals and services.

Essential Skills

• BSc degree in Information Technology, Computer Science or a relevant field
• Prior work experience as an IT Support Executive, IT Help Desk Technician, or similar role.
• Good understanding of computer systems, mobile devices, and other tech products
• Proficiency in Windows/ Mac OS
• Attention to detail and good problem-solving skills
• Excellent interpersonal skills
• Good written and verbal communication.
• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus