The Role

We are currently looking for a Senior Implementation Consultant to independently manage end-to-end implementation and integration projects by translating client requirements into clearly defined scopes, coordinating with cross-functional teams, and ensuring successful, timely delivery of solutions aligned to the full RCM lifecycle.

The Timing

• Shift (SL time): Straddle 3:00 PM – 12:00 PM
• Work Week: Monday to Friday
• Other Features: Full-time/ US calendar applicable

Broad Areas of Responsibility

• Lead end-to-end implementation and integration projects, from requirement understanding through go-live and stabilization.
• Own and document project scope, workflow/solution diagrams, functional requirements, and implementation specifications.
• Translate and map data across multiple systems and various formats, ensuring accuracy, completeness, and alignment with client workflows.
• Work closely with development teams and project managers to plan, execute, and deliver implementation milestones.
• Independently manage assigned projects, seeking managerial support only for escalations or complex decision points.
• Apply strong understanding of the end-to-end RCM cycle to ensure implementations are operationally and financially sound.
• Support and guide onboarding activities by aligning system setup, data flows, and integrations with client needs.
• Collaborate with technical, product, and business teams to ensure solutions are implemented in the correct operational context.
• Participate in testing, validation, and quality assurance, ensuring deliverables meet agreed requirements before go-live.
• Identify implementation risks early and proactively propose mitigation strategies.
• Maintain strong, professional relationships with clients and internal stakeholders to support smooth delivery and long-term engagement.
• Contribute implementation insights and feedback to improve processes, documentation, and solution design.

Person Profile

• Bachelor’s degree in computer science, Information Systems, or a related field. Master’s degree preferred.
• Minimum 3 years of experience in RCM.
• Previous experience as a Business Analyst or Customer Experience Specialist will be an added advantage.
• Prior exposure to implementation, onboarding, or integration-focused roles is preferred.
• Ability to independently manage complex implementations and integrations.
• Knowledge of HL7 and billing-related integrations is an added advantage.
• Strong analytical skills with the ability to translate business requirements into technical and operational scope.
• Excellent English communication skills, both written and verbal.
• High level of attention to detail and documentation accuracy.
• Ability to work cross-functionally and manage multiple workstreams in parallel.

Benefits

• Great Remuneration 💰
• Flexible Work Arrangement 🏠
• Performance Bonus 🏦
• Private Health Insurance 🏥
• Accelerated Career Growth 📚