This role requires the candidate to work in Surabaya, Indonesia.

Client Overview:

The company is an integrated logistics and supply chain service provider established in 2004, with its headquarters in Jakarta and operations across key strategic hubs in Indonesia, including Surabaya and Medan. Its services cover end-to-end logistics solutions, ranging from customs brokerage and international freight forwarding to specialized warehouse management and distribution.

Serving both local enterprises and multinational corporations across industries such as manufacturing, automotive, and retail, the company is recognized for its commitment to professional standards and operational excellence in navigating domestic and international trade regulations. It has also been acknowledged for logistics partnerships and customer service excellence, while successfully integrating advanced IT systems and data-driven dashboards into its national supply chain operations.

Job Role:

The EXIM Coordinator is a hands-on professional responsible for managing the full lifecycle of shipping documentation and customs compliance in the Surabaya region. This role requires a high degree of independence to handle complex paperwork, resolve shipment issues, and ensure that all international trade activities follow current regulations without the need for constant supervision.

Key Responsibilities:

• Documentation Management: Handle the complete end-to-end process for export and import documents to ensure smooth cargo movement.
• Customs Compliance: Verify all paperwork for accuracy and ensure full alignment with Indonesian customs regulations (PEB/PIB) to avoid delays.
• Stakeholder Coordination: Act as the main point of contact between internal teams, customers, and third-party agencies to synchronize shipping schedules.
• Issue Resolution: Monitor shipment status daily and independently resolve any documentation errors or logistical bottlenecks.
• Data Tracking: Maintain organized records and use digital tools to provide clear reports on shipment progress and compliance history.

Candidate Requirements:

• Bachelor’s degree in Logistics, International Trade, or related field; PPJK certification is a plus.
• 2–3 years of experience handling export and import documentation, preferably in logistics, supply chain, or manufacturing.
• Strong knowledge of Indonesian customs procedures, documentation flows, and international shipping terms.
• Proficient in Microsoft Excel and comfortable using digital dashboards or logistics systems.
• Able to work independently, take ownership of tasks, and grow into leadership responsibilities.
• Detail-oriented, structured, and resilient under tight deadlines.
• Basic English communication skills for coordinating with teams, customers, and third-party agencies.
• Committed to full-time work at the Surabaya office.

Job Code: #626