For over 30 years, City Pharmacy Limited (CPL) Group of Companies has been at the forefront of retailing across Papua New Guinea. Our well‑known household brands include:

City Pharmacy | City Pharmacy Wellness Clinics | City Pharmacy Medical Lab Supplies | Hardware Haus | Real Rewards Plus | DFS (Prouds) PNG | CPL Foundation

From everyday groceries to medical supplies, apparel, and DIY tools—we proudly serve the diverse needs of communities across PNG.

We’re Hiring: Clinic Manager

We are seeking a dedicated and experienced Clinic Manager to lead the daily operations of our City Pharmacy clinics and medical centres. The ideal candidate will ensure the delivery of high‑quality patient care, regulatory compliance, and efficient management of clinical teams and resources. This is a key leadership role requiring strong operational expertise, excellent communication skills, and a passion for improving patient experience.

Key Responsibilities

Clinic Operations & Patient Care

Oversee day‑to‑day operations of clinics and medical centres, ensuring smooth workflow and exceptional patient service.

Maintain high standards of care and ensure compliance with healthcare regulations, safety protocols, and internal policies.

Address patient inquiries, concerns, and feedback promptly and professionally.

Team Leadership

Supervise and support clinical staff, including rostering, performance management, and ongoing training.

Resource & Inventory Management

Monitor medical supplies and equipment, coordinating with procurement to maintain stock levels.

Ensure efficient use of resources and maintain a safe, well‑equipped clinical environment.

Operational Excellence & Reporting

Develop and implement policies and procedures to enhance operational efficiency and service quality.

Prepare and analyse operational reports, including patient volumes, revenue, and resource utilisation.

Work collaboratively with other departments to support integrated healthcare services and overall business goals.

Qualifications & Experience

Bachelor’s degree in Healthcare Administration, Nursing, or related field.

Minimum 5 years of experience in clinical or healthcare management.

Strong leadership, organisational, and problem‑solving skills.

Excellent communication and interpersonal abilities.

Sound knowledge of PNG healthcare regulations and compliance requirements.

Proficiency in healthcare systems and Microsoft Office Suite.

How to Apply

Submit your application through our link provided, including your CV and a cover letter highlighting your relevant experience and leadership strengths (single file upload, less than 10mb)