We’re Hiring: Sales Executive – Deployment
Join our dynamic team and play a key role in deploying devices, supporting merchants, and ensuring smooth operations across the network.
Key Responsibilities
- Deploy all received devices efficiently within the monthly timeline.
- Attend and resolve all technical issues promptly in line with SLA requirements.
- Conduct quarterly visits to all merchants to maintain strong relationships and support their operational needs.
- Retrieve dormant devices from merchants weekly and ensure proper documentation before sending them to the head office.
- Handle and resolve device issues related to banks, ensuring smooth operations as per SLA.
- Provide daily updates on deployments and bank issue settlements to the Deployment Coordinator/Assistant Manager – Deployment.
- Complete all assigned tasks in the device breakdown ticketing system within the stipulated timeframe.
- Visit and acquire potential merchants to expand the payable product portfolio.
Requirements:
- 1–3 years’ experience in field operations, sales, or technical support
- Basic technical knowledge of POS/terminal devices
- Strong communication & customer service skills
- Willingness to travel; riding/driving licence required
If you’re proactive, customer-focused, and ready for field challenges, we want to hear from you!
Full-time
Colombo, Sri Lanka