The Job

• Accountable for providing recommendations for Sales and Marketing Divisions in order to ensure budgeted student intake.
• Providing an advisory and counselling role for students in order to register students.
• Providing advice and information to students with regard to selection of courses, course criteria etc.
• Accommodate all inquiries such as walking customers, emails, telephone calls, and social media and provide necessary advice in order to assure customer service at all time.
• Ensure availability of staff and promotional material at all times to assist students.
• Ensure stipulated revenue and registration target achievements for all programmes.
• Training and providing awareness for branch staff as and when required.
• Attending to customer complaints and providing effective and timely solutions at all times.

The Person

• Bachelor's degree from a recognized university by the University Grants Commission.
• Three years' industry work experience in secondary or post-secondary education