Swivel Group, headquartered in Australia is best known for building and implementing custom solutions for businesses to enable them to innovate, scale and compete at a global standard. We've been around since 2019, with a team growing beyond 160+ employees that help us challenge and innovate for our partners across the software, digital, and finance landscapes.

Our Brands: Swivel Tech, Swivel Finance, Swivel Digital, Swivel Talent, and Swivel Foundation

Role Description: As a Senior Business Analyst, you will be instrumental in interpreting business requirements, simplifying them, and breaking them down into small, actionable tasks for development. Acting as a bridge between product stakeholders and the development team, you will ensure clarity in requirements, define user acceptance criteria, and chart the agile roadmap for the product.

Your active engagement with product owners or business subject matter experts (SMEs) will be crucial in translating solution needs into tangible user stories and managing the product backlog effectively. Collaboration with the Product Owner will be essential to ensure alignment with project objectives, expected outcomes, and overall business impact.

The ideal candidate will have strong business skills and a deep understanding of business domains such as fintech, education, eCommerce, Healthcare, Real-Estate, Travel. Effective communication of complex concepts and seamless collaboration with cross-functional teams will be essential in driving project success. Attention to detail, problem-solving skills, and a proactive approach to issue identification and resolution are key attributes for thriving in this role.

Responsibilities:

· Manage projects effectively, including developing JIRA project roadmaps, grooming backlogs, defining user acceptance criteria, and specifying clear implementation requirements.

· Actively engage with product owners or business SMEs to translate solution needs into actionable user stories.

· Acting as a bridge between product stakeholders and the development team, you will ensure clarity in requirements, define user acceptance criteria, and define the agile roadmap for the product.

· Work closely with Product Owner to ensure all business needs are met, including project objectives, expected results, and business impact.

· Write clear and well-structured business requirements/documents.

· Coordinate with different departmental teams to produce better business outcomes support testing on system changes made to ensure its as per requirements provided.

· Uphold effective communication between relevant technical and non-technical stakeholders.

Years of Experience: Minimum 5+ years of Business Analyst experience is required.

Must Have Skills:

· Strong business skills and understanding of business domains such as fintech, education, eCommerce, Healthcare, Real-Estate, Travel

· Extensive knowledge and experience in Agile (Scrum), Kanban practices.

· Excellent communication and interpersonal skills.

· Indepth knowledge in project management tools (Jira, Microsoft Projects) and techniques including Jira Roadmap Planning.

· Ability to work effectively in a fast-paced, dynamic and demanding environment.

· Attention to detail and problem-solving abilities.

· Proactive approach to identifying and addressing issues .

· Ability to collaborate with cross-functional teams.

· Ability performs user acceptance testing when software releases are made to UAT environments.

Nice to Have Skills:

· Hands on experience with designing mockups and prototypes using standard tools will be an added advantage.

· Experience with data analysis and reporting tools (Power BI).

Preferred Certifications:

· Relevant certifications (e.g., CBAP - Certified Business Analysis Professional™) preferred.

· Certified scrum master certification

Required Attributes:

· Bachelor's degree in business administration, Information Technology, or related field.

· 5+ years proven experience as a Business Analyst or similar role.

Benefits

What We Can Offer You:

· A dynamic and supportive working environment

· Full medical benefits

· Training & Development

· Flexible and hybrid working arrangements

· Attractive remuneration

Work Culture

Swivel promotes a culture of positivity, openness, growth, collaboration, and fairness within our work environment. Individual development matters to us. We put in a sincere effort to help our team grow on professional and personal levels.

Swivel Values

Trust: a confident relationship in our staff, that would adhere to transparency and honesty in our dealings

Innovation: initiative, collaboration, challenging the industry and continuously evolving

Premium:Top talent, going above and beyond and treating your workplace as your own business

Respect:Everyone matters and so do their ideas

Team: Be supportive, welcoming, community, family-oriented and as strong as our weakest

Our Channels

Website - https://swiveltech.io

Instagram - https://www.instagram.com/swivel.group/

Facebook - https://www.facebook.com/swivelgroupau

LinkedIn - https://www.linkedin.com/company/swivelgroupau/