Client Overview:

Our client is a global technology solutions provider and specialist distributor, established in 1999. It offers a wide portfolio of category-leading vendor solutions across Security, Networking, Data Center, Unified Communications & Collaboration, and Cloud & Infrastructure products, solutions, and services.

With over 3,400 employees globally, they support around 12,000 partner customers, operate physically in about 50 countries, with capability to service about 180 countries via their distribution and services network. In Indonesia specifically, they are known for strong presence in cybersecurity product distribution (large portion of product portfolio), partnerships with major vendors, and providing value-add services (training, enablement, channel programs), where local operations are part of the bigger portfolio that crosses US$3 billion in certain markets.

Job Role:

The Product Manager will take ownership of a designated product portfolio in networking, security, or collaboration solutions, driving its growth and profitability by defining strategy, managing vendor relationships, and enabling partners to succeed in the market, as well as executing a strategy to maximize value and competitive marketing positioning while ensuring profitability. This role involves achieving revenue and margin goals, developing product positioning, managing incentive programs, and providing insights through forecasting and market analysis.

The Product Manager will act as a bridge between vendors, partners, and internal sales teams, ensuring that the product remains competitive and aligned with both global and local market trends while supporting its overall go-to-market strategy, and responsible for overseeing all components of its product or third-party integrations throughout the entire product lifecycle – from inception to retirement.

Key Responsibilities:

• Identify and develop new channels or new accounts to achieve product growth.
• Provide exceptional customer service and strive to exceed customer expectations following the Service Level Agreement.
• Manage the partner incentive programs.
• Analyze and forecast sales and business activities regularly.
• Prepare and distribute reports on a timely basis.
• Perform any other project or duties as assigned.

Candidate Requirements:

• Education: Bachelor’s degree (minimum) in Information Technology, Computer Science, or any other related discipline from a recognized institution.
• Experience:
  • At least 2 years of working experience in Product Management or related experience in the networking, security, or unified communication solutions industry.
• Professional Skills:
  • Have effective communication skills, both oral and written
  • Possess good interpersonal skills to work well with all levels of staff
  • Be meticulous, pay attention to detail, and follow up
  • Work well within a team environment
  • Be self-motivated, willing to learn, result-oriented, independent with a good attitude
  • Possess a go-getter attitude and enjoy working in a fast-paced, dynamic industry
• Language Skills: business-level oral and written English.