About the Company

Our client is a registered multifinance company, operating under its own legal entity. The company is dedicated to delivering financial products and services that simplify access to financial services for the community, enabling them to meet their needs more conveniently, specializing in providing accessible financing solutions for consumer electronics and household goods.

While providing Consumer Financing and Retail Partnerships, the company targets individuals who may lack access to traditional banking services or credit facilities by offering alternative financing options, and its services are tailored to meet the needs of young adults and families looking to furnish their homes with essential electronics and appliances.

Job Role

The City Manager will be responsible for leading and managing the city sales team, driving sales performance, and ensuring operational excellence within the assigned city. This includes developing city-level business strategies, managing retail partnerships, with merchants in Retail Consumer Electronics, strengthening customer relationships, and ensuring smooth collaboration across departments, while playing a key role in building the company’s presence in Sulawesi, particularly in Kendari.

Key Responsibilities

• Business Strategy & Planning
  • Develop city-level business strategies and annual plans to ensure competitiveness and sustainable growth in the local market.
  • Analyze market trends and competition to guide sales strategy and execution.
• Team Management & Development
  • Recruit, train, and manage the city sales team, ensuring efficiency and high performance.
  • Develop sales management talents to build a strong leadership pipeline.
• Business Operations & Management
  • Oversee local operations across sales, marketing, and customer service.
  • Formulate and execute sales strategies to achieve revenue targets.
  • Manage customer data and sales records with accuracy and security.
• Customer Relationship Management
  • Establish and maintain strong relationships with key customers and retail partners.
  • Resolve customer issues promptly to enhance satisfaction and loyalty.
• Cross-Department Collaboration
  • Work closely with headquarters and other departments to align with company objectives.
• Reporting
  • Provide regular updates on sales performance and market developments to the Provincial Manager and senior management.

Candidate Requirements

• Education: Bachelor’s degree in relevant fields.
• Experience:
  • Having 7 years of experience in Sales functions.
  • At least 2 years of experience as a Regional Supervisor or higher in retail operations related to consumer electronics brands (e.g., OPPO, Vivo, Samsung, Panasonic, LG).
  • Proven track record of managing a team of 10+ people.
  • Strong retail channel resources in communications, digital products, and household appliances in Sulawesi.
• Language Skills: Fluent Mandarin (must) with strong verbal communication skills, and professional English proficiencies.
• Professional Skills:
  • Strong communication and interpersonal skills, able to work effectively in competitive markets.
  • Leadership and organizational capability with decision-making and problem-solving strengths.
• Professional Qualities:
  • Strong communication, coordination, and presentation skills.
  • Self-driven, adaptable, and able to manage work pressures and deadlines.
• Mobility:
  • Flexible to work overtime or travel according to project schedules, within Kendari, or Sulawesi regions.