⁠Infrastructure Support Associates

ESOFT UNI
Full-timeSri Lanka

The Job

  • Attending to user troubleshooting on site and remotely.
  • Installing and upgrading computer hardware and software, system networks, printers, and scanners.
  • Maintain up-to-date reports related to IT infrastructure for decision making.
  • Provide end user support to employees and students to solve IT issues escalated through the help desk.
  • Ability to maintain ERP systems, UPS systems, and CCTV systems.

The Person

  • Full/part qualification in HND in Computing, Software Engineering, Networking, Cyber Security or a related specialization.
  • Keen knowledge and understanding of troubleshooting hardware and software.
  • Freshers are welcome to apply.
  • Ability to adapt to new systems, processes and technology.
  • Excellent team player having ability to work under pressure.

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