Job Profile

We are looking for a motivated and tech-savvy Intern – IT Support to assist in maintaining the smooth operation of our IT infrastructure and end-user systems across the organization. This is a hands-on role offering valuable experience in enterprise IT environments and user support.

Key Responsibilities

• Assist in maintaining computers, network devices, and IT infrastructure to ensure smooth daily operations
• Take ownership of assigned IT support tickets and ensure timely resolution under supervision
• Troubleshoot and diagnose basic system, hardware, and network issues
• Support installation and configuration of software systems (OS, Office, Email, etc.)
• Provide courteous and effective support to users across multiple departments and branches

Qualifications & Skills

• Certificate or diploma in Computer Hardware, Networking, or related field
• Strong troubleshooting skills and a proactive approach to problem-solving
• Ability to work independently and collaboratively within a team
• Previous experience in IT support or service desk environments will be an advantage
• Good communication skills and a positive, service-oriented attitude