Swivel Group , headquartered in Australia is best known for building and implementing custom solutions for businesses to enable them to innovate, scale and compete at a global standard. We've been around since 2019, with a team growing beyond 160+ employees that help us challenge and innovate for our partners across the software, digital, and finance landscapes.

Our Brands : Swivel Tech, Swivel Finance, Swivel Talent, and Swivel Foundation

Role Description :The Quality Engineering (QE) Manager is a leader responsible for driving quality excellence across SwivelTech’s project portfolio, spanning web, mobile, internal products, and AI-driven solutions. This role manages a multi-disciplinary QE team, owns the implementation of quality strategies, leads production defect triage, and champions the adoption of automation, AI, and secure testing practices. The QE Manager acts as the primary stakeholder for quality across all delivery streams and collaborates closely with engineering, product, and client-facing teams to ensure delivery confidence and technical excellence.

Responsibilities:

· Portfolio Ownership & Strategic Leadership:

• Own the end-to-end quality assurance for SwivelTech’s project portfolio, including web platforms, mobile applications, proprietary products, and AI solutions.
• Serve as the key stakeholder for Quality Engineering, representing quality in project planning, client discussions, and leadership reviews.
• Proactively assess and uplift quality practices across varying delivery models (staff augmentation, product builds, agile squads).

· Team Leadership & Development:

• Manage a minimum of 20 QE professionals across different specializations (manual QA, automation, performance, security, mobile).
• Establish high-performance expectations, mentor team members, and support skill progression across career tracks.
• Drive collaboration, accountability, and ownership within the team.

· Quality Strategy & Execution:

• Develop and implement test strategies covering manual testing, UI/API automation, performance, security, and device/browser compatibility.
• Ensure testing approaches are aligned with agile delivery and CI/CD workflows.
• Lead initiatives to adopt AI-enabled quality tools and improve test intelligence, auto-remediation, and test prioritization.

· Process, Metrics & Governance:

• Define and track KPIs such as defect leakage rate, test coverage, incident turnaround time, and automation ROI.
• ·Partner with the VP of Engineering to institutionalize scalable QE practices and report portfolio-wide metrics weekly.
• Lead triage and root cause analysis of production issues; implement preventative measures.

· Collaboration & Communication:

• Partner with product managers, tech leads, engineering managers, and client stakeholders to embed quality early.
• Represent QE in sprint planning, release reviews, and roadmap alignment sessions.
• Translate technical QA outcomes into business-relevant impact reporting.

· Client & Stakeholder Engagement:

• Provide consultation to clients (technical and non-technical) on QA strategy, risk mitigation, and quality forecasting.
• Participate in client meetings, delivery checkpoints, and onboarding sessions as the voice of quality.
• Ensure quality assurance expectations are clearly defined and delivered in all client-facing projects.

· Tools, Automation & AI:

• Lead tool selection and frameworks for UI/API automation, cross-browser/device testing, performance benchmarking, and security scanning.
• Drive the adoption of AI-powered testing tools (e.g., test case generation, visual regression, auto-healing tests).
• Ensure CI/CD pipelines include scalable test coverage for fast feedback and high-confidence releases.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 10+ years of experience in software quality engineering, including:
• Leadership of 20+ QE professionals across automation, manual, performance, and security testing.
• Deep experience in manual testing, UI automation, API testing, device/browser compatibility, performance and security testing.
• Hands-on production defect triage and root cause analysis experience.
• Proficiency with tools such as Selenium, Cypress, Playwright, Postman, JMeter, OWASP ZAP, and AI-enhanced testing platforms.
• Familiarity with industry security standards (OWASP, ISO 27001).
• Strong communication, leadership, and cross-functional alignment capabilities.

Preferred Qualification:

• Experience managing QE across web, mobile, and AI-based product portfolios.
• Exposure to DevSecOps practices and secure SDLC.
• Certifications (ISTQB, CSTE, security certifications such as CISSP/OSCP).
• Experience in customer-facing consulting or QA in a professional services or product-led environment.

Engagement

• Full -time, permanent

Work model

• Hybrid

What We Can Offer You:

• A dynamic and supportive working environment
• Full medical benefits
• Training & Development
• Flexible and hybrid working arrangements
• Attractive remuneration

Work Culture

Swivel promotes a culture of positivity, openness, growth, collaboration, and fairness within our work environment. Individual development matters to us. We put in a sincere effort to help our team grow on professional and personal levels.

Swivel Values

Trust: A confident relationship in our staff, that would adhere to transparency and honesty in our dealings

Innovation: Initiative, collaboration, challenging the industry and continuously evolving

Premium: Top talent, going above and beyond and treating your workplace as your own business

Respect: Everyone matters and so do their ideas

Team: Be supportive, welcoming, community, family-oriented and as strong as our weakest

Our Channels

Website - https://swiveltech.io

Instagram - https://www.instagram.com/swivel.group/

Facebook - https://www.facebook.com/swivelgroupau

LinkedIn - https://www.linkedin.com/company/swivelgroupau/