About the Company:

Nestled in the heart of Pererenan, Bali’s newest upscale destination, our loft complex offers the perfect blend of luxury, style, and tranquility. Just 200 meters from the ocean, our prime location provides easy access to stunning beaches while being surrounded by trendy cafés, restaurants, and boutique shops. Experience the best of both worlds—serene coastal living with the vibrant energy of Canggu just five minutes away, renowned for its world-class surf spots and thriving digital nomad community.

Role Overview

We are seeking a highly organized and dynamic Operational Manager to lead the day-to-day operations of our exclusive 12 high-end lofts located just 300 meters from the ocean in Canggu, Pererenan, Bali. These luxury properties are designed for travelers seeking a unique blend of comfort and personalized service, and we are looking for someone passionate about delivering exceptional guest experiences. The role will involve overseeing housekeeping, maintenance, stock management, vendor relations, and operational team recruitment.

Key Responsibilities:

• Team Management: Lead and manage a team of housekeeping, maintenance, and front desk staff. Ensure properties are maintained in pristine condition through effective training and scheduling.

• Stock & Vendor Management: Oversee inventory levels and maintain strong vendor relationships, ensuring the timely supply of housekeeping and maintenance materials at cost-effective rates.

• Operations & OTA Management: Manage online travel agency (OTA) listings, revenue, and budgets for the 12 lofts. Ensure operational costs are controlled while maintaining high-quality standards.

• Guest Services: Oversee check-ins and check-outs, payment processing, and ensure that guests have a seamless and memorable stay.

• Recruitment & Staffing: Hire and train front desk, housekeeping, and maintenance teams.

Job Requirements:

• Willing to work at Canggu, Bali.
• Bachelor’s degree in hospitality preferred.
• At least 3 years of experience in hospitality or property management, preferably within an international hotel chain.
• Proven experience in villa management experience is a must.
• Excellent spoken and written English.
• Familiarity with local regulations and safety standards.