About Us:

LiftedUp is a fast-growing virtual assistant agency that provides customized support to startups and growing businesses. We focus on helping our clients succeed by handling essential tasks like customer service, social media management, and administrative work, allowing business owners to focus on scaling. As part of our team, you’ll play a key role in helping startups thrive in a competitive market.

Job Description:

We are looking for proactive and detail-oriented Virtual Assistants to join our remote team. In this role, you will assist multiple clients with day-to-day tasks, such as managing emails, scheduling, social media updates, customer service, and administrative duties. The ideal candidate is someone with excellent organizational skills, strong communication abilities, and a passion for helping businesses grow.

Key Responsibilities:

• Administrative Support: Handle email management, appointment scheduling, and calendar organization for clients.
• Customer Service: Respond to client inquiries via email, live chat, or social media platforms, ensuring excellent customer support.
• Social Media Management: Assist with posting content, engaging with followers, and monitoring accounts on various social media platforms.
• Data Entry & Reporting: Maintain and update client records, manage data entry tasks, and provide regular reports.
• Task Coordination: Help clients manage projects by organizing tasks, ensuring deadlines are met, and facilitating communication between team members.
• Process Improvement: Identify areas for improvement in client workflows and suggest ways to streamline processes.

Qualifications:

• Previous experience as a Virtual Assistant, Administrative Assistant, or in a customer support role is a plus.
• Strong organizational skills with the ability to prioritize tasks and manage time efficiently.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, Google Workspace, and familiarity with CRM systems or project management tools (Trello, Asana, etc.).
• Ability to work independently with minimal supervision and deliver high-quality results.
• Tech-savvy, quick to learn new software, and comfortable navigating multiple online tools.
• A reliable internet connection and a quiet work environment.

What We Offer:

• Remote Work: Work from anywhere and enjoy the flexibility of a remote role.
• Career Growth: Opportunities to take on more responsibilities or move into supervisory roles as LiftedUp expands.
• Supportive Team: Be part of a collaborative and motivated team, with access to training and resources to enhance your skills.
• Work-life Balance: Flexible work hours that fit around your schedule, whether part-time or full-time.