WE ARE HIRING!

CUSTOMER SERVICE EXECUTIVE - COLOMBO

About Us

PAYable Pvt Ltd is a leading financial technology company, dedicated to revolutionizing payment solutions in the digital era. Our innovative products empower businesses and consumers alike. As we continue to grow, we are seeking a passionate and experienced Customer Service Executive to join our dynamic team.

Key Responsibilities:

· Must have high level of professional approach, accuracy, quality and clarity on all in-bound, out-bound calls.

· Professional approach to all walk-in customer queries and transactions.

· Attention to detail on updating relevant support Ticket systems on technical support, inquiries and complaints.

· Ensure that all customer complaint is closed-looped and resolution given within the stipulated time.

· Act as a representative of Payable team for the customers at any given time.

Requirements:

· Work location - Colombo 3

· Willingness to work on roster/Shift basis from Monday - Friday, & one day-weekend. (1 day off)

· Excellent communication skills in English (Must) and Sinhala (Tamil would be added advantage)

· Age below 26, Male / Residing in maximum range of a 20km distance to work location.

· Previous experience in Customer Service or related field is a definite advantage.

· Strong problem solving skills and attention to detail.

· Basic IT skills, knowledge of digital media and mobile apps.

Why Join Us

· Opportunity to work with a dynamic and innovative team.

· Competitive salary and benefits package.

· Career growth and development opportunities.

Be part of a company that is shaping the future of digital payments.