Responsibilities:

• Find new clients and build relationships with clients based on trust and respect.
• Communicating with clients to understand their needs and explain product value.
• Collaborating with internal departments to facilitate client needs fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

Qualifications:

• Bachelor’s degree in sales, communications, or related field.
• Experience in Loyalty/CRM/Rewards industry
• Exceptional verbal and written communication skills.
• Adaptability and strong problem-solving skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.