Team Lead - RCM Operations
Aurora RCMFull-timeColombo 03, Colombo, Sri LankaLKR 150,000 - 350,000/month
AuroraRCM is a first in class Revenue Cycle Technology company based in Wyoming, USA with its global delivery center in Colombo, Sri Lanka. We provide the US healthcare industry with a comprehensive suite of meaningful solutions and managed services, crafted to enhance business performance.
We are growing, and we are looking for experienced RCM aficionados to join our elite team as a Team Lead - RCM Operations!
Are you a passionate RCM maestro, looking to advance your career and seeking a meaningful challenge? If yes, please read on.
Your Mission, should you choose to accept it would be:
- Lead the RCM operations of assigned clients/functions
- Design and implement optimal RCM processes and lead continuous improvement initiatives
- Train new team members on RCM processes and coach them
- Drive Key Performance Indicators related to RCM service delivery
- Abide by all compliance and regulatory (such as HIPAA, OIG, SOC2, ISO) requirements
- Uphold the company’s values and be an ambassador who enriches the culture
Ideal Profile:
- 4+ years of total RCM experience of which at least 2 years is at a Team Lead or Assistant Team Lead capacity
- Fluent in the full RCM spectrum (Collections & Denial Management, Posting, Billing, Credentialing/Enrollments), analytics, and process automation
- Proven track record of leading multi-function & multi-specialty teams
- Excellent communication, leadership, analytical, and problem-solving skills with a true passion for innovation and technology
- Ability to work and lead in a fast growing and challenging environment
- Ability to work during the US business hours (7PM to 4AM Sri Lankan time, Monday to Friday) is a must
- Genuinely excited to Learn and Grow – mandatory!
- Prior experience managing clients directly, would be an added advantage'