Team Lead - RCM Operations

Aurora RCM
Full-timeColombo 03, Colombo, Sri LankaLKR 150,000 - 350,000/month

AuroraRCM is a first in class Revenue Cycle Technology company based in Wyoming, USA with its global delivery center in Colombo, Sri Lanka. We provide the US healthcare industry with a comprehensive suite of meaningful solutions and managed services, crafted to enhance business performance.

We are growing, and we are looking for experienced RCM aficionados to join our elite team as a Team Lead - RCM Operations!

Are you a passionate RCM maestro, looking to advance your career and seeking a meaningful challenge? If yes, please read on.

Your Mission, should you choose to accept it would be:

  • Lead the RCM operations of assigned clients/functions
  • Design and implement optimal RCM processes and lead continuous improvement initiatives
  • Train new team members on RCM processes and coach them
  • Drive Key Performance Indicators related to RCM service delivery
  • Abide by all compliance and regulatory (such as HIPAA, OIG, SOC2, ISO) requirements
  • Uphold the company’s values and be an ambassador who enriches the culture

Ideal Profile:

  • 4+ years of total RCM experience of which at least 2 years is at a Team Lead or Assistant Team Lead capacity
  • Fluent in the full RCM spectrum (Collections & Denial Management, Posting, Billing, Credentialing/Enrollments), analytics, and process automation
  • Proven track record of leading multi-function & multi-specialty teams
  • Excellent communication, leadership, analytical, and problem-solving skills with a true passion for innovation and technology
  • Ability to work and lead in a fast growing and challenging environment
  • Ability to work during the US business hours (7PM to 4AM Sri Lankan time, Monday to Friday) is a must
  • Genuinely excited to Learn and Grow – mandatory!
  • Prior experience managing clients directly, would be an added advantage'

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