CUSTOMER SERVICE OFFICER

THE JOB:

• Must have high level of professional approach, accuracy, quality and clarity on all in-bound, out-bound calls.

• Professional approach to all walk-in customer queries and transactions.

• Attention to detail on updating relevant support Ticket systems on technical support, inquiries and complaints.

• Ensure that all customer complaint is closed-looped and resolution given within the stipulated time.

• Act as a representative of PAYable team for the customers at any given time.

REQUIREMENTS

• Minimum 1year call center industry experience with excellent communication skills.

• Willingness to work on roaster/Shift basis including weekends (1 day off)

• Excellent Command in all three languages.

• Correct Customer Service mindset and a perfect team player attitude.

• Basic IT skills, knowledge of digital media and mobile apps.

If you are match the above criteria, WALK-IN during during weekdays between 10am - 4pm with a copy of your CV or email your CV mentioning the post applied for, in the subject column.

PAYable(Pvt)Ltd

4th Floor, Huejay Court | No.32 & 32/5 | Sir Mohamed Macan Marker Mw | Colombo 03 | Sri Lanka.